CONTACT US
The Organic 28 team is readily available to offer support and guidance. Please feel free to reach out to us without any hesitation. Whether you are interested in our newest offerings, require skincare or ingredient recommendations, or have any concerns regarding your order, our commitment lies in providing the necessary assistance.
For partnership opportunities, collaborations, or business inquiries, please email us at info@organic28.com or visit our "Collaborate with us" page for additional details.
Contact us.
Organic 28 Limited Company
info@organic28.com
(281) 640-0108
719 Moose Dr, Crosby, TX 77532
FAQs
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The number indicates the total number of botanicals utilized in the product’s formulation. In the case of the Extraordinary Face Cream, 53 botanicals were incorporated. Some of these botanicals were infused for 28 days with oil and organic vegetable glycerin to ensure the delivery of essential vitamins and antioxidants.
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Organic ingredients are derived from plants grown without synthetic pesticides, herbicides, or fertilizers. They are cultivated using organic farming practices and are certified by regulatory bodies. Natural ingredients come from natural sources like plants, minerals, and animal byproducts. They may not be grown using organic farming practices and could have been exposed to synthetic chemicals during processing.
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We rigorously adhere to the USDA organic standards and the guidelines set forth by the Texas Department of Agriculture. Our organic skincare products are either entirely 100% organic or consist of at least 95% organic ingredients, all conforming to the highest industry benchmarks. You are welcome to request our supplier list via email, which includes certifying agents, and you can also verify through the USDA Organic Integrity Database. We invite you to reach out for complete transparency.
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To learn about the properties of various herbs, we have developed a dedicated webpage called "Infused 28 Days." This page provides comprehensive information, including detailed sketches of each herb we utilize in our 28-day sun oil infusion process. You can access all the pertinent information about the properties of these herbs by visiting this page. If you would like to get helpful information about the Organic 28 ingredients, please visit the web page " The Art of Creation."
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At Organic 28, we prioritize customer satisfaction. If you are unhappy with a product or experience an allergic reaction, please return it to us, and we will provide a full refund.
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You raise a valid point, but there are nuances to consider. While it is true that numerous brands rely on established formulas and often engage in contract manufacturing, resulting in products with fixed ingredient compositions, the situation is not universal.
At Organic 28, we adopt a distinctive approach. Our dedicated team formulates the highest quality organic skincare, developing proprietary formulas and aromatic blends. We produce our oil and glycerin, infused with organic botanical ingredients, over 28 days in our small manufacturing facility. This allows us to maintain comprehensive control over the manufacturing process, ensuring stringent quality control and using the freshest raw materials. Consequently, every jar of Organic 28 stands out as truly unique.
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We appreciate your question, as it is one of our favorites. Our products derive their colors from Mother Earth's bountiful and vibrant ingredients. In the past, artists used natural ingredients in their paintings; similarly, we harness the power of nature to bring you our exquisite colors. For instance, the violet hue is obtained from Thailand's organic butterfly pea flower. The pink shade is a result of a 28-day infusion of beetroot. The deep orange color is created using extracts from sea buckthorn, tomato seed, rosehip, pomegranate, and other botanicals. We also obtain a deep brown shade through a water extract from soap nuts. The acai berry oil also lends our products a dark/black-green color. By skillfully blending these ingredients, we can modify the colors of our emulsions and final products.
However, it's important to note that the botanicals in our products are not just about color. They offer many benefits, such as healing, nourishing, and repairing skin cells. While it is possible to formulate an organic super white emulsion, it would lack the essential vitamins and antioxidants. We create products that offer the utmost care for your skin, and delivering beautiful colors is a bonus.
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We understand your concern about the preservation of our products. While chemical preservatives are commonly used to extend the shelf life of skincare products, we take a different approach. Our organic skincare products have a shelf life of 6 to 12 months.
To ensure the preservation of our products, we rely on organic preservatives derived from natural sources. These include citric acid extracted from citrus fruits, rosemary extract, radish root extract, honeysuckle flower extract, and aspen bark extract. These organic preservatives effectively maintain the quality and condition of our products for up to one year.
While it is possible to incorporate additional preservation methods from the National List of Allowed Substances by the Department of Agriculture (USDA), we believe our current organic preservatives are sufficient. Our mission is to create products that are 100% organic, and we are committed to providing you with effective and environmentally friendly skincare solutions.
If you research chemical preservatives, you should know that big brands manufacture products up to seven years in advance. The ingredients can be good in some products, but most chemical preservatives are dangerous for human health. Many US studies prove this.
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The cumulative effect of organic cosmetics refers to the long-term benefits and improvements achieved through consistent use over time. Unlike conventional cosmetics, which may provide immediate but temporary results, organic cosmetics are formulated with natural ingredients that work synergistically with the skin to deliver gradual and sustainable improvements. With regular use, the cumulative effect of organic cosmetics results in young, fresh, healthier, balanced, and more radiant skin.
Organic skincare focuses on nurturing and supporting the skin's natural processes. Results may take longer to show than those of chemical-based products, but the long-term benefits are worth it.
Some clients who used Botox injections noticed that the time between visits dramatically increased because the skin is nourished and protected with vitamins and antioxidants.
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We appreciate your love for our brand and understand your concern. Rest assured, we have not made any alterations to our formulas. The slight difference in scent could be attributed to using raw botanicals carefully infused for 28 days in oil and glycerin. These infused ingredients contribute to the rich aroma, and it is natural for the scent to vary slightly depending on factors such as the amount of sun and water the botanicals received or the region where they were grown. The same principle applies to our essential oils and CO2 Organic Extracts. Thank you again for your question.
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Thank you for your valuable feedback regarding our product. We are delighted to inform you that the Clean Healer liniment can be safely applied to your facial and neck areas. In addition, liniment can be used after aesthetical facial injections, laser therapy, and other treatments, including scars. The emulsion contains a high concentration of 7 botanical oil-infused oils, rich in Sea Buckthorn, Rosehip, Evening Primrose, and other CO2 extracts, contributing to its healing properties. Our product's ingredients are sourced from certified organic USDA botanicals.
We appreciate your trust in our product and hope it continues to exceed your expectations.
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We completely understand your concern about using black glass jars for our product. While it is true that black glass makes it impossible to see what's inside, we have implemented specific measures to address this issue. On every product page, we include detailed texture photos to give our customers a clear idea of the color and consistency of the product. In addition, we gift samples of our products with every purchase.
Although we acknowledge that using transparent glass would provide a more direct view of the contents, there are several reasons why we have chosen to use black glass jars. Firstly, black glass offers superior protection against harmful UV rays, which can potentially degrade the quality of certain products. The dark color effectively blocks out light, ensuring that the potency and effectiveness of our product are maintained.
Moreover, black glass jars help extend sensitive ingredients' shelf life by minimizing exposure to light and heat. This preservation of freshness and potency ensures that our product remains in optimal condition for a more extended period of time.
While clear glass may offer visibility, it does not provide the same level of protection against light and UV rays as black glass. By prioritizing the quality and effectiveness of our product, we believe that using black glass jars is essential in maintaining its integrity until it is ready to be used.
We appreciate your feedback and understand your preference for clear glass. However, we assure you that our choice of black glass is rooted in our commitment to delivering a high-quality product that remains potent and effective throughout its shelf life.
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Thank you for contacting us regarding your order. We apologize for the delay in delivery and the broken facewash. Our factory is located in Houston, Texas, and sometimes, we have storms and hurricanes that affect the post office.
We understand your frustration and are more than happy to provide you with a refund or a replacement for the broken product. Please let us know your preference, and we will handle it. Additionally, if you are unsatisfied with any other products, we offer a full refund for those, as long as the product is not empty (just a little joke!).
We appreciate your understanding and support. If you have any further questions or concerns, please don't hesitate to let us know.
Thank you again for your kind words about the aroma of our Deodorant and age ointment. We are glad to hear that they make you happy. We strive to create products that provide a positive experience for our customers.
Best regards, Organic 28 Team
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Thank you for your inquiry regarding our product pricing. The cost of our products is primarily determined by the quality of the ingredients we utilize. Organic raw materials, particularly essential oils and extracts like aphrodisiacs Bulgarian Rose Otto oil, Jasmine Grandiflorum, and Sandalwood, often carry a higher price tag.
For example, to produce just 1 kilogram of Bulgarian rose Otto essential oil, 2,000 to 4,000 kilograms of rose petals must be extracted. Our team is committed to refining our pricing strategy to make organic skincare accessible to all women while upholding the highest quality standards. We aim to balance affordability and the premium nature of our ingredients.
The cost of infused ingredients, lipids, and emollients in our organic formulations can also be significant. Ingredients such as plum kernel oil, prickly pear oil, sea buckthorn oil, rosehip oil, specific herbs, and seaweeds are expensive organic ingredients. Yet, they provide remarkable results and benefits for the skin. These potent ingredients are abundant in essential nutrients and antioxidants, greatly enhancing the overall effectiveness of our products. We prioritize using these high-quality ingredients to ensure our offerings deliver optimal results for your skincare needs.
We welcome your questions, concerns, and suggestions about our work. Please feel free to email us with any feedback you may have. We value your input and look forward to hearing from you!